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Booking and Cancellation Policy

★In order to ensure that we can accomodate everyone, all bookings are assigned a time limit.

  • 1-2 people: 1hr50

  • 3-4 people: 2hr00

  • 5-6 people: 2hr30

  • 7-10 people: 3hr00

If you feel this is not enough time please let us know and we will accomodate you as best as we can.
 

★Due to our intimate size, we now require groups of 5 or more to make a deposit of £10 per person.

  • This deposit will be deducted from your bill.

 

If you need to cancel or amend your booking, your deposit will be refunded based on the following conditions:

  •   5+ days notice: 100% refund

  •  4-2 days notice: 50% refund

  •   <2 days notice: If we are able to fill the seats anyway, a 50% refund will still be given.

We strongly recommend reserving a table at least

7 days in advance to ensure we are able to accommodate everyone comfortably and safely.

★We reserve the right to cancel you rreservation if you are late.

  • Please call and let us know if you will be late so we can do our ebst to accomodate you and other guests

  • We will try to contact you when you are 15 minutes late

  • If you are 30 minutes late with no contact, we will cancel your booking.

  • If you have paid a deposit and your booking is cancelled, we will not refund your deposit.


Once again, we are sorry for any inconvenience this causes you, but we feel it is necessary to ensure the smooth running of the restaurant.

Thank you.
SORA

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